Quite often, companies find themselves struggling to migrate, enhance and even leverage their full Microsoft ecosystem, much less provide complete IT support for their business.
This could be a result of lack of budget, time, or manpower. Whatever the reason may be, all companies need a solution to achieve optimal and continued success with their Microsoft platforms.
Don’t staff your own Microsoft support team with additional employees- let us handle all of it for you!
Introducing Spyglass 365! This is the development and support solution for your Microsoft environment. Spyglass 365 provides you with flexible, cost effective access to skilled resources that help you get the most for your IT investments. Our team of subject matter experts allows you to supplement or outsource your IT needs efficiently.
Spyglass 365 is a beneficial service that fits your needs:
- Cost Effective
- A full-service Microsoft Support Department for less than the cost of one FTE.
- Use the type of hours you need (e.g., resolution, education), not a prescribed package
- Receive daily, weekly, monthly, and quarterly reporting touch points
- Providing an insurance policy against disasters
Spyglass 365 Benefits:
- Wide range of IT skill sets
- Subject matter experts in multiple fields
- Access directly to Microsoft support resources
- Tier 1-3 Support
- Subject matter experts
- Technical account managers
- Software team leaders
- Industry-best support
- Support across all deployments including on-premises, hybrid, and cloud
- Prioritized break/fix support with guaranteed response times and SLAs
- Access to onsite support upon request to ensure your most critical issues are quickly resolved
- IT health checks and training to help optimize your technology and IT staff available at your request
Spyglass 365 Technical Expertise Overview:
It is time to get the Microsoft support you need, on your terms. Let’s talk about your support requirements, your ticket history, and how fast you want to launch. Our experts can have you up and running with Spyglass 365 in a matter of days! Contact us today!